Refund and Returns Policy
Delivery Information
- We deliver across the United States of America.
- Standard delivery time is 3–7 business days, depending on your location and product availability.
- You will receive an order confirmation email followed by tracking details once your order has been dispatched.
- Delivery charges (if any) will be clearly stated at checkout before payment.
Returns & Refunds
Your satisfaction matters to us. If you’re not happy with your purchase, our hassle-free return policy has you covered.
- Eligibility: Items must be unused, in their original packaging, and returned within 14 days of delivery.
- Non-Returnable Items: Certain products like opened pet food or customized furniture, may not be eligible for returns due to hygiene and customization reasons.
- Refunds: Once we receive and inspect your returned item, we’ll process your refund to the original payment method within 7–10 business days.
- Exchanges: If you receive a defective or incorrect item, we’ll be happy to exchange it at no extra cost.
How to Initiate a Return
- Contact our support team at +17206047125 / info@click2mart.com with your order details.
- Our team will guide you through the return process and arrange a pickup if applicable.